Columbia College Management Team Questions Write a 2 pages paper due to the instructions. The requirements have been uploaded. Because you did not really p

Columbia College Management Team Questions Write a 2 pages paper due to the instructions. The requirements have been uploaded. Because you did not really participate in this activity you probably do not know much, we are imaging to build up a bubble tea shop nearby school, and use your imaginations to follow the instructions. Intro to management team final project: Team 36
TEA PLUS
Sijia Guo, Zifeng Meng, Zeyu Peng
Mission & Vision
Name of business: Tea Plus.
Vision: We value customers.
Mission: We provide tasteful bubble tea and make it popular in America.
Core values
Reliable: Every bubble tea maker will go through a training and pass the making
bubble tea exam.
Responsible: Every bubble tea maker is responsible of the bubble tea they make
and the feedback from customers.
Respectful: Workers should respect the customers, the managers and respect each
other.
Value proposition


We will compare our price with other stores
We will develop a business where employees are engaged, and feel like their
work and effort is valuable and seen.
Financial Objectives:
1.
2.
3.
4.
We planned to get at least 300 orders per month.
We try to lower our cost, provide better quality.
Gift cards and sales on holidays.
To reach 15% annual growth rate of revenue in three years.
Strategic Objective:
1.
2.
3.
Expanding our store to another university before 2022
We try to discover better flavor and provide better service to the customers.
We provide diverse choice to the customers.
Key Job Description
Characteristic:
Responsibility
Hours
Compensation
Sales person
Optimistic,
passionate to
the job
Have sufficient
knowledge to
the company
and bubble tea.
Work 8h/day
and 5
days/week
$20/h
Bubble tea
cook/worker
Observant and
tidy.
Knowing the
ingredient to
bubble tea on
the menu,
earnest to the
job and
somewhat
professional.
Work 8h/day
and 5
days/week
$30/h
Employee Engagement
The most important goal is happiness. Employee’s happiness can convey to
customers. To reach happiness, we provide job fit and compensation to those who
work hard and enhance employees’ relationships to peers and managers. Having
special event once a month for team building such as playing games, dinner, or
going on a trip together.
Employee Motivation
Motivation is the level of energy and creativity that a company’s
workers bring to their jobs.
Our efforts for employees motivation is:



Bring out new creative drinks each month or during the festivals
Setting up an instagram accounts to show the beverage and the store
Make a reward system(It’s also a way to get customers’ feedbacks)
SIPOC-Business Process Management
Suppliers
Inputs
Process
Outputs
Customers
Bubble industry
Money
Cup & Straw
industry
Bubbles
Use bubble
powder to
make bubbles
Different
flavor bubble
tea
Who:
College Students, Local
residents
Machine
manufacturers
Cups and
straws for
bubble tea
Employee
s(Bubble
tea
makers)
Add milk and
other
ingredients
Pour milk tea
into an
attractive cup
Desired Customer
Behavior:
High satisfaction ratings
Requirement:
High quality
Attractive
Evaluation of the process(Swimlane Chart)
Customer
Place order
Delivery
Receive
order
Human
Resources
Customer
feedback and
development
Wait for deliver/
Pick up
Picking up
and deliver
Employee
Training
Feedback
Order Status
(finished/cancel
-led)
Background
Checking
Resources Industries
(Bubble, milk tea
supplier)
Evaluation of process
Improvement



Products: Adjust the taste of milk tea based on customer feedback,Launch
more new special drinks
Worker’s training: Employees regularly do new product training
Methods & tools: Pay more attention to the information of the milk tea
market, and Six sigma
Improvement-Main process example
Goal: increase the number of return customer.
Tools: Six sigma
1.Send out the survey about the taste.
2.Make sales card (10 stamps for one free drink).
3.Open up Instagram and Facebook page for advertisement and experience
sharing.
New services:
Special theme bubble tea based on upcoming events or holidays. Delivery
service within 5 miles. Membership cards can be applied for old customers who
purchased 30 cups in total in order to get points. Those points can use to exchange
small gifts or free drink.
Strategy for USA Expansion
Due to the marketing differences and lifestyle differences in various states in
the US, we plan to have our primary expansion in place such as NYC, California and
Los Angeles since there are more Asians who are bubble tea lovers.
1.Able to maintain the original flavor
2.Maintain the reputation of the brand
Strategy for Expansion Around The World
Due to the cultural difference people have different opinion on bubble tea.
For expansion around the world we firstly consider Asian countries such as China,
Japan, South Korea etc. To those countries we will change the ingredients based on
local’s taste. We plan to make nicer cups and less sweetener to achieve a good
reputation of natural flavor.
CSR Strategy
CSR should be a priority to our bubble tea business. To improve the
quality of life of the employees and larger community, we encourage green
practices such as discounts for customers who bring in their own cup. We
celebrate success and be respectful to every team member. We foster a
culture of social responsibility that any concerns are important to our
company.
Tea Plus-why will it be successful in future
Tea Plus has very clear business missions and specific prices and positioning
of consumer groups. We set up our financial and strategic objectives for the future
in long run. The location we chose is the best. We are targeting the young people
market. We will promote the brand with unique milk tea flavors and new products
to form a franchised milk tea shop. Through good reputation, let more new
customers try our milk tea.
Intro to management team final project: Team 36
TEA PLUS
Sijia Guo, Zifeng Meng, Zeyu Peng
Mission & Vision
Name of business: Tea Plus.
Vision: We value customers.
Mission: We provide tasteful bubble tea and make it popular in America.
Core values
Reliable: Every bubble tea maker will go through a training and pass the making
bubble tea exam.
Responsible: Every bubble tea maker is responsible of the bubble tea they make
and the feedback from customers.
Respectful: Workers should respect the customers, the managers and respect each
other.
Value proposition


We will compare our price with other stores
We will develop a business where employees are engaged, and feel like their
work and effort is valuable and seen.
Financial Objectives:
1.
2.
3.
4.
We planned to get at least 300 orders per month.
We try to lower our cost, provide better quality.
Gift cards and sales on holidays.
To reach 15% annual growth rate of revenue in three years.
Strategic Objective:
1.
2.
3.
Expanding our store to another university before 2022
We try to discover better flavor and provide better service to the customers.
We provide diverse choice to the customers.
Key Job Description
Characteristic:
Responsibility
Hours
Compensation
Sales person
Optimistic,
passionate to
the job
Have sufficient
knowledge to
the company
and bubble tea.
Work 8h/day
and 5
days/week
$20/h
Bubble tea
cook/worker
Observant and
tidy.
Knowing the
ingredient to
bubble tea on
the menu,
earnest to the
job and
somewhat
professional.
Work 8h/day
and 5
days/week
$30/h
Employee Engagement
The most important goal is happiness. Employee’s happiness can convey to
customers. To reach happiness, we provide job fit and compensation to those who
work hard and enhance employees’ relationships to peers and managers. Having
special event once a month for team building such as playing games, dinner, or
going on a trip together.
Employee Motivation
Motivation is the level of energy and creativity that a company’s
workers bring to their jobs.
Our efforts for employees motivation is:



Bring out new creative drinks each month or during the festivals
Setting up an instagram accounts to show the beverage and the store
Make a reward system(It’s also a way to get customers’ feedbacks)
SIPOC-Business Process Management
Suppliers
Inputs
Process
Outputs
Customers
Bubble industry
Money
Cup & Straw
industry
Bubbles
Use bubble
powder to
make bubbles
Different
flavor bubble
tea
Who:
College Students, Local
residents
Machine
manufacturers
Cups and
straws for
bubble tea
Employee
s(Bubble
tea
makers)
Add milk and
other
ingredients
Pour milk tea
into an
attractive cup
Desired Customer
Behavior:
High satisfaction ratings
Requirement:
High quality
Attractive
Evaluation of the process(Swimlane Chart)
Customer
Place order
Delivery
Receive
order
Human
Resources
Customer
feedback and
development
Wait for deliver/
Pick up
Picking up
and deliver
Employee
Training
Feedback
Order Status
(finished/cancel
-led)
Background
Checking
Resources Industries
(Bubble, milk tea
supplier)
Evaluation of process
Improvement



Products: Adjust the taste of milk tea based on customer feedback,Launch
more new special drinks
Worker’s training: Employees regularly do new product training
Methods & tools: Pay more attention to the information of the milk tea
market, and Six sigma
Improvement-Main process example
Goal: increase the number of return customer.
Tools: Six sigma
1.Send out the survey about the taste.
2.Make sales card (10 stamps for one free drink).
3.Open up Instagram and Facebook page for advertisement and experience
sharing.
New services:
Special theme bubble tea based on upcoming events or holidays. Delivery
service within 5 miles. Membership cards can be applied for old customers who
purchased 30 cups in total in order to get points. Those points can use to exchange
small gifts or free drink.
Strategy for USA Expansion
Due to the marketing differences and lifestyle differences in various states in
the US, we plan to have our primary expansion in place such as NYC, California and
Los Angeles since there are more Asians who are bubble tea lovers.
1.Able to maintain the original flavor
2.Maintain the reputation of the brand
Strategy for Expansion Around The World
Due to the cultural difference people have different opinion on bubble tea.
For expansion around the world we firstly consider Asian countries such as China,
Japan, South Korea etc. To those countries we will change the ingredients based on
local’s taste. We plan to make nicer cups and less sweetener to achieve a good
reputation of natural flavor.
CSR Strategy
CSR should be a priority to our bubble tea business. To improve the
quality of life of the employees and larger community, we encourage green
practices such as discounts for customers who bring in their own cup. We
celebrate success and be respectful to every team member. We foster a
culture of social responsibility that any concerns are important to our
company.
Tea Plus-why will it be successful in future
Tea Plus has very clear business missions and specific prices and positioning
of consumer groups. We set up our financial and strategic objectives for the future
in long run. The location we chose is the best. We are targeting the young people
market. We will promote the brand with unique milk tea flavors and new products
to form a franchised milk tea shop. Through good reputation, let more new
customers try our milk tea.
Basic Comp 100R
Justin Fruhling
Paper 4 Assignment
Body Image
Sarah Smarsh, “Poor Teeth”
Roxane Gay, “My Body is Wildly Undisciplined and I Deny Myself Nearly
Everything I Desire”
Readings:
Rough Draft The rough draft must have at least one to two body paragraphs and introduction
with a working thesis.
Final Draft Paper 4 The final draft must be five (5) full pages long.
Essay Question: Smarsh discusses teeth and how they can be used to reinforce stereotypes.
Gay talks about being overweight and the effects it has on mentality and perception.
How can physical appearance affect people’s way of life?



Be sure each body paragraph has a quotation from both Smarsh’s and Gay’s essays.
Make sure your response engages with both texts to make an overall point of your own.
Always analyze the quotations you use and connect them in your discussion.
It is paramount that you meet the page requirements of ALL drafts. Your papers must make an
argument and use quotations from each essay to support all of your claims. Grammar and
sentence structure matter. Proofread carefully.
Citations must be in MLA format. Your rough draft must be typed, 12 pt Times New Roman
font, double-spaced, with 1” margins. Number your pages. Put your name, date, and “Rough
Draft 1” on the top left corner. Give your paper an original title. Bring TWO (2) copies of your
paper to class for peer review, and upload a copy to Canvas.
TIPS FOR UTILIZING QUOTES:
CEDP (Cite-Explicate-Discuss-Make a Point)
For each citation you have selected, explicate (i.e., unpack) in 1-2 sentences, then begin
developing original commentary and response. Why is this citation significant? How are the
ideas the author shares thought-provoking? Do not just summarize the author’s words. Instead,
focus on why the ideas in the citation grabbed your interest, and make a point of your own in
response. Respond specifically to the actual phrases and ideas your citation contains.
Introduction to Management – Final Assignment
2-Page (single spaced) 1” margins, no larger than 11-point type. Can be in bullet format
Points Possible = 4 Points
Instructions:
Prepare a summary of the key things you learned about management from working with your team on
the Exercises throughout the semester as well as what managerial interaction lessons you learned from
working as a team to compile those exercises into your final team presentation. You can use a bullet
format. Please address the following five elements:

Which topics that were covered in the team exercises were the most interesting and/or most
impactful in helping you to better understand management concepts?

How would you describe the interactions among you and your team members in reaching
consensus on the worksheets you prepared? Were these productive discussions? How did you
resolve disagreements? Did everyone routinely participate in the exercises?

How do you feel about the team project submission your team developed? Do you think it was
good quality? If not, why not? If yes, why yes? How did your team approach the preparation of
the final team project submission? Was this approach effective? Was it efficient? What would
you change about that approach if you were doing it over again to improve the quality of,
and/or to reduce the amount of time necessary to complete, your project?

Based on your interactions with your teammates, what style of manager do you see yourself
becoming in the future, describe? What management skills and/or insights do you believe you
gained from this course and this experience of working with your team that you believe can be
applied in a future management role?

Finally – What would you change about the team exercises and team project assignment to
make it more interesting and/or more beneficial from a learning standpoint?
Grading Criteria:

Nearly all required items addressed (based on space limitations)

Frank, thoughtful responses to the required items to be addressed

Ability to address each of the elements concisely but effectively

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