MGT 403 Saudi Electronic University W 10 Knowledge Management Questions i would like this assignment to be solved i will share the next one so this assignm

MGT 403 Saudi Electronic University W 10 Knowledge Management Questions i would like this assignment to be solved i will share the next one so this assignment its Both Alignment Thanks Raka College of Administrative and Financial Sciences
Assignment 2
Deadline: End of Week 10, 28/03/2020 @ 23:59
Course Name: Knowledge Management Student’s Name: Rakan M Alshammari
Course Code: MGT 403
Student’s ID Number: S160076580
Semester: 2nd
CRN: 20934
Academic Year: 1440/1441 H
For Instructor’s Use only
Instructor’s Name:
Students’ Grade:
/ 10
Level of Marks: High/Middle/Low
• The Assignment must be submitted on Blackboard (WORD format only) via
allocated folder.
• Assignments submitted through email will not be accepted.
• Students are advised to make their work clear and well presented; marks may be
reduced for poor presentation. This includes filling your information on the cover
• Students must mention question number clearly in their answer.
• Late submission will NOT be accepted.
• Avoid plagiarism, the work should be in your own words, copying from students or
other resources without proper referencing will result in ZERO marks. No exceptions.
• All answered must be typed using Times New Roman (size 12, double-spaced) font.
No pictures containing text will be accepted and will be considered plagiarism).
• Submissions without this cover page will NOT be accepted.
Knowledge Management (MGT-403)
Second Semester (2019-2020)
Assignment Workload:
This Assignment is a mini project type assignment.
Assignment is to be submitted by each student individually.
Course Learning Outcomes-Covered
1 Implement knowledge management cycle processes in organization (Lo 2.2 & 2.5).
2 Apply elements of core knowledge and learning organization principles (Lo 2.1).
3 Identify and analyze challenges and issues pertaining to community of practice (Lo 2.7).
Submission Guidelines
❖ All students are encouraged to use their own words.
❖ This assignment is individual assignment.
❖ Be very specific and focused on the issue while answering a question.
❖ Student must apply Saudi Electronic University academic writing standards and APA style
guidelines and review at least three (3) scholarly, peer-reviewed journal articles to support
their answer for each question or concept.
❖ A mark of zero will be given for any submission that includes copying from other resource
without referencing it.
❖ No marks will be given for irrelevant details.
❖ It is strongly encouraged that you should submit all assignments into the safe assignment
Originality Check prior to submitting it to your instructor for grading.
❖ If the assignment shows more than 25% plagiarism, the students would be graded zero.
Assignment Title: Knowledge management cycle process in organizations and significance
communities of practice
Note: Each question/concept/ topic must be supported with peer reviewed journal references.
Assignment Structure:
Part A.
1. Provide brief description about knowledge management processes in organizations. (1 Mark)
2. Explain the concept of organizational learning and describe the link between individual and
organizational leaning. (2 Marks)
3. Describe role of organizational culture in knowledge management. (2 Marks)
Part B.
1. Describe the concept of community. Describe its key components. (1 Mark)
Discuss how communities can be linked to organizational memory in order to foster
organizational learning and innovation. (2 Marks)
3. Highlight some of the key steps you would need to carry out in order to conduct social
network analysis of an organization. What sort of questions could the social network analysis
answer? (2 Marks)
Part one:
1. Knowledge Management:
Knowledge management is known in many ways. First, the tools are techniques and strategies that
retain business experiences, analysis, organization, improvement and participation.
From the above we conclude that knowledge management is the systematic management of
knowledge access in the institution for the purpose of evaluation and meeting technological and
strategic requirements. It consists of initiatives, processes, strategies and systems that start and
cannot be stored, evaluated, and shared, and knowledge formation
2. Organizational learning
It is a process in which knowledge is preserved and transmitted within the organization and the
organization’s performance.
It improves when the experience is gained and thus the knowledge will be broad and cover any topic
that benefits.
The learning
is a process in which the organization expands through which its business group
focuses on how to acquire and distribute knowledge
Relationship between Individual and Organizational Learning:
Organizational learning has been depicted through five measurements (lucidity of direction and
mission, responsibility to authority and strengthening, move of information, experimentation and
prizes, collaboration and aggregate critical thinking).
Learning is a variable that intercedes the connection between singular learning and every one of the
five components of hierarchical learning.
While looking into numerous meanings of hierarchical realizing, what they share practically we will
find learning is that it is a piece of the social framework inside the association and is a procedure for
improving strategies through better information and comprehension (Fiol and Lyles, 1985, Kim,
All associations realize, regardless of whether they intentionally decide to or not — it is a principal
prerequisite for their continued presence.
A few firms purposely advance hierarchical picking up, creating abilities that are predictable with
their targets; others put forth no engaged attempt and, accordingly, procure propensities that are
counterproductive. In any case, all associations learn.
3. The role of organizational culture in knowledge management
Organizational culture is group of assumptions that an organization has that define how it thinks and
interacts with its various environments
Organizational culture comprises of four dynamic and recurrent components: suspicions, qualities,
ancient rarities, and images. As opposed to concentrating on hidden suspicions, the social point of
view centers around culture, as characterized in real work rehearses
Organizational culture has a twofold job: The reinforcing and debilitating job in information the executives
One of the significant obstructions of information the executives usage in associations, is hierarchical
culture. Conversation about social change is considered as one of the most significant parts of any
information the board framework .
Trust is another part of hierarchical culture that without a high level of common trust, individuals become
suspicious of one another’s aims and conduct, and won’t share information with one another .
Part two :
1. The concept of Community
Society is defined as a group of individuals and groups who live in one place, sharing the same
customs, traditions and values, which regulate relations between them, and follow a specific system
A community is defined as a local social system or group of relationships that focuses on a specific
From the point of view of sociology it is also a description of the quality of the relationship that
produces a strong sense of shared identity.
This use does not give any importance to the spatial or geographical aspect of society. It does not
depend on his whereabouts or even on the people who met each other.
Community components:
Society consists of 4 elements as follows:
1. The environment
2. Individuals
3. Social relations
4. The social system
Communities and organizational memory
Social memory is the maintenance of experience, information, data and information about occasions
in the association that are then applied to future occasions to help dynamic.
Hierarchical memory frameworks are frameworks that associations work to help organizational
memory catch and usage.
The organizational memory application is relied upon to improve authoritative execution.
This could possibly occur. Associations need a procedure to figure out what is engaged with the
tasks the board framework and how OM ought to be executed.
Social network analysis
Social network analysis is the process of studying social structures through the use of networks and
graph theory.
These networks are developed through social programs in which the nodes are represented as points
and links that are represented as lines.
These visualizations provide the means for evaluating the two types of networks by changing the
visual representation of the nodes and edges to reflect matt interest
Key steps of social network analysis
1. Identifying the Network
2. Collecting Social Interaction Data
3. Analyzing data
Questions of social network analysis are :
1. What’s your name ?
2. How long have you been working in this organization ?
3. What’s your job in the organization?
4. What is your marital status?
References :
1. Ghani, S.R (2009). Knowledge management: Tools and techniques. DESIDOC. Journal of library and
information Technology, 29(6):33-38.
2. Huber, G.P. (1991) ‘Organizational Learning: The Contributing Processes and the Literature’,
Organizational Science 2(1): 88–115.
3. Fiol, C. M., & Lyles, M. A. (1985). Organizational learning. Academy of management review, 10(4),
4. Ajmal, M.M. and Koskinen, K.U. (2008), “Knowledge transfer in project-based organizations: an
organizational culture perspective”, Project Management Journal , Vol. 39 No. 1, pp. 7-15.
5. Matarrita-Cascante, D., & Brennan, M. A. (2011). Conceptualizing community development in the
twenty-first century. Community Development, 43(3), 293-305. doi:
6. Knoke, D., & Yang, S. (2008). Social network analysis. Sage Publications, Inc., Thousand Oaks,

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