MT 400 Purdue University Global Unit 4 Business Process Management Paper Please see attached, must be original and meet the criteria described in attachmen

MT 400 Purdue University Global Unit 4 Business Process Management Paper Please see attached, must be original and meet the criteria described in attachment Unit 4 [MT400]
Unit 4 Assignment: Stakeholders, Metrics, and Quick
Wins
In this Assignment, you will be assessed based on the following outcome:
MT400-2: Analyze the role of planning and metrics in a successful Business Process Management
(BPM) project.
In this Assignment, you are going to evaluate a specific business process based on criteria detailed
below. If you already have selected a business process, continue using that and skip to the next
paragraph. If you have not yet selected the business process you will use for these Assignments,
then begin by selecting one. Email your instructor and clearly describe the objective of this process, the
participants, and the strategic significance for the company. The business process you select must have
a clear beginning and an end, with identifiable, specific steps. Your instructor will confirm that the
process you selected is suitable or will ask you to select another one.
Part 1: The Stakeholders
Answer the following questions:
1) Who are the stakeholders in your selected business process, besides those that are directly
involved in the execution of it? List at least two people/groups and explain their relationship/
connection to the process. Also describe what they expect from this project.
2) What is this process intended to accomplish? What constitutes success? Focus on the selected
process, not the organization in general. Be specific about both of these elements (definition of goals
and success).
Part 2: Metrics
List three metrics that you think can help you quantify the performance of the selected business
process currently. List and define the metrics clearly, explain why each metric is important in the
assessment of the process, and then give an example of the statistic units. For example, if your
metric is “speed of processing,” it may be defined by how quickly each employee audits a tax form,
and the example would be that “on average you would expect eight tax forms audited per hour.”
Metric 1:
1. Definition
2. Significance in assessment
3. Example
Repeat this format for all three.
Part 3: Quick Wins
Identify two quick wins for your process. For each, describe (a) what they are, (b) how they can be
accomplished quickly and (c) why they will provide a boost to the project.
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Unit 4 [MT400]
Directions for Submitting Your Assignment
Compose your Assignment as a Microsoft Word document and save it as UsernameMT400Assignment-Unit#.docx (Example: TAllenMT400-Assignment-Unit4.docx). Submit your file by
selecting the Unit 4 Assignment Dropbox by the end of Unit 4.
Grading note: In the grading rubric below, you will see a section on analysis and critical thinking. The
points in this section will partly be based on your ability to apply the concepts discussed in your
Assignment to the specific circumstances and details of the process/organization you selected. Writing
in general terms without applying the concepts and analyzing your specific project may get you points
for content section, but you will lose points in the analysis section.
Review the grading rubric below before beginning this Assignment.
Unit 4 Assignment: Stakeholders, Metrics, and Quick Wins
Points
Possible
Points
Earned
Content, Focus, Use of Text, and Research
Described the stakeholders in the process, their relationship, and their
expectations.
20
Described goals for this project and how success would be defined.
20
Identified three metrics that can be used in assessing the process.
20
Identified two quick wins.
20
Analysis and Critical Thinking
Responses demonstrated critical thinking and analysis and exhibited
application of information.
20
Spelling, Grammar, APA Format
Clear business writing; spelling and grammar acceptable; effective use of
APA; followed the required format and instructions.
20
Total
120
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